Hassle-Free Guarantee
Hassle-Free Guarantee apparel is identified in our storebuilder, and in your custom gear store.
Hassle-Free Guarantee items allow consumers to return select items for any reason for replacement of an equal or lesser value item, no questions asked.
Returns on Hassle-Free Guarantee items must be activated within 7 days of arrival at the shipping address associated with the order on record.
Maximum of 5 items per shipping address, per year.
Standard Item Returns
Non-decorated items in new condition can be returned for an exchange or refund within 30 days of receipt.
To review if your item is customized or not, please refer to the Customized vs Personalized page
To confirm if your order is eligible for a return or exchange, please contact SquadLocker’s Customer Experience Team with your order number handy.
Chat: click on the blue “Help” bubble in the bottom right corner
Email: support@squadlocker.com
Telephone: 1-888-885-6253 Monday- Friday 8:30 am- 5:30 pm (EST)
How do I return my order purchased on a SquadLocker® Team Gear Store?