All items are made to order. For that reason items that have been decorated with a logo, name or number are not eligible for a return or exchange unless it is determined that your order is not 100% free from defects in materials and decoration.

Standard Item Returns

Non-decorated items in new condition can be returned for an exchange or refund within 30 days of receipt.*

To review if your item is customized or not, please refer to the Customized vs Personalized page

*Undecorated items sold in the SquadLocker Outlet Store are not eligible for return or exchange.

To confirm if your order is eligible for a return or exchange, please contact SquadLocker’s Customer Experience Team with your order number handy.