Hassle-Free Guarantee
Hassle-Free Guarantee apparel is identified in our storebuilder, and in your custom gear store.
Hassle-Free Guarantee items allow consumers to return select items for any reason for replacement of an equal or lesser value item, no questions asked.
Returns on Hassle-Free Guarantee items must be activated within 7 days of arrival at the shipping address associated with the order on record.
Maximum of 5 items per shipping address, per year.
Standard Item Returns
Non-decorated items in new condition can be returned for an exchange or refund within 30 days of receipt.*
To review if your item is customized or not, please refer to the Customized vs Personalized page
*Undecorated items sold in the SquadLocker Outlet Store are not eligible for return or exchange.
To confirm if your order is eligible for a return or exchange, please contact SquadLocker’s Customer Experience Team with your order number handy.
Chat: click on the blue “Help” bubble in the bottom right corner
Email: support@squadlocker.com
Telephone: 1-888-885-6253 Monday- Friday 8:30 am- 5:30 pm (EST)
How do I return my order purchased on a SquadLocker® Team Gear Store?
