Hero Story: How Willoughby Soccer Club Simplified Their Uniform Process with SquadLocker

Satisfied Customer

Willoughby Soccer Club

Type of Organization

Youth Soccer Leauge

Number of Members

400

“We really appreciate the level of partnership with SquadLocker. It’s one thing to provide an easy to navigate site that integrates well within our SportsEngine site, but I was worried about how we make sure that the parents were ordering the right uniform number for their kids, while still allowing the kids to get the number they want. SquadLocker worked with us on a unique solution to review uniform numbers prior to customizing the uniforms. Thank you for going the extra mile!"

Ben Schaum

PRESIDENT OF WILLOUGHBY SOCCER CLUB

About

Willoughby Soccer Club is the official representative of US Youth Soccer serving over 400 players from ages 4-15 from the Ohio communities of Willoughby, Willoughby Hills, and the surrounding areas.

Challenges

Willoughby Soccer needed a modern solution to manage gear for its 400 athletes. They were constantly dealing with the stress of manually submitting bulk uniform orders, having multiple vendors for spirit wear and uniforms, coaches handing out each individual uniform to their players, and over purchasing gear which wasted resources and space. Willoughby Soccer needed to change their team apparel process – SquadLocker provided the perfect solution.

Results

Unified Team Store

229

ITEMS DELIVERED (& COUNTING)

Headaches

The Solutions

Direct-To-Player Uniforms

Willoughby Soccer needed to simplify its uniforming process. SquadLocker is able to individually process, decorate, and ship each order straight to the player's home in as fast as 5 days. With athletes being added monthly to various programs, Willoughby Soccer players can order their uniforms directly from their store with no minimums. They're now able to outfit their current players and accommodate new ones, year-round.

Customer Experience

Willoughby Soccer needed a vendor with high-level capabilities. As a large organization, local vendors were not able to meet all the needs of the club that a one-source solution can provide. SquadLocker provides each user with a team of professionals who are always keeping you updated on order progress, the latest trends in team gear, and can answer any question, at your convenience. SquadLocker also provides an easy to use, 24/7 live chat, phone, and email customer service that is ready to solve any players or parents’ problems, at all times.

Willoughby Soccer Club Gear Footer Image_Hero Story

Learn More

Willoughby Soccer Club came to Squadlocker for a solution. Learn how we can provide your team, league, or school with an answer for all your uniforming and spirit-wear needs.

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