To Our Valued Customers,
Our primary sublimation supplier has suffered a serious business disruption due to a fire in their main manufacturing and distribution location which services SquadLocker’s sublimated products.
The SquadLocker team is working around the clock with our supplier to develop solutions to get current open orders shipped, and new business re-opened as soon as possible.
At this time, we are continuing to accept orders for a limited selection of traditional and turbo items. However, we do anticipate there will be some additional delays in our usual 25 business day cycle time.
In the interim, our team of account managers will be readily available to assist you with alternative solutions. In addition, our team is actively looking into other options to re-open our sublimation product offering.
We sincerely apologize for any inconvenience this may have caused you or your organization and assure you that our team is dedicated to resolving this matter and providing new solutions as soon as possible. We will provide updates as more information becomes available from the supplier.
For more information, please visit here.
For questions on an existing order, contact us here.